BE MY GUEST
LEADERSHIP KEYNOTE
Unlocking the Universal Power of Leading with The Host MindsetTM
Never before has it been harder to be an incredible leader than it is today.
The world is changing faster than it ever has before, distractions are presenting themselves in ways we never imagined, and the evolving needs of our multigenerational teams have us working tirelessly to create an incredible experience for our team while maintaining our mental health and performance.
Driven by an unwavering passion for hospitality, this book. beautifully captures the heart and soul of what it means to create meaningful connections through genuine care and warmth. It’s a testament to Steve’s transformative power of welcoming others with open arms.
DAN MCCARROLL, Former President Capitol Records, Warner Bros. Records
Instead of trying to do more with less, now is the that that we have to understand the power of becoming incredible hosts – those that understand that performance is the sum of all our behaviors – and develop our leadership capabilities to create something truly unforgettable for us and our teams.
Steve Fortunato has spent decades in hospitality as the founder and CEO of roomforty and the fig house, hosting presidents, a-list celebrates, and thousands of weddings and once-in-a-lifetime events.
He has discovered what separates great leadership and experiences where people feel like true guests, from those who feel uninvited and ready to head for the exits.
He has distilled his learnings into a framework he calls the Cycle of Virtuous Hospitality; a guide to creating incredible experiences where our people feel at home and are enabled to be the best they can be.
Steve’s guide has been shared with category leading companies, helping their leaders honor those they serve, earn the respect of their team, and foster a culture of celebration and improvement.
Leaders leave Steve’s sessions with a renewed sense of connection and belonging, and the exact steps they need to be the hosts and leaders they dreamed they would be.
WHAT AUDIENCES COME AWAY WITH:
A Simple, Repeatable Leadership Framework
Apply the “Cycle of Virtuous Hospitality” to quickly foster genuine belonging and high performance.
Tools for Celebrating Contributions and Driving Improvement
Implement easy recognition strategies that fuel sustained morale and continuous growth.
Clear Steps to Boost Engagement and Well-Being
Learn straightforward techniques for reducing distractions and supporting mental health in a
Renewed Confidence and Focus
Gain the mindset and actions needed to lead effectively, delivering an unforgettable experience for your team and yourself.
Immediate Tactics for Strengthening Trust
Discover host-mindset actions that make team members feel at home, valued, and motivated to excel.
COMPANIES TRANSFORMED
